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neurodiversity interview nicola whiting

How cybersecurity businesses are welcoming neurodiverse talent

  • min read
    • Neurodiversity's importance in organizations is gaining steam, with many large, tech-rich enterprises like Ford, IBM and Microsoft reforming their HR processes to ensure they recruit and retain neurodiverse talent. Neurodivergent people have conditions that mean they think differently than others, for example, autism, attention deficit hyperactivity disorder (ADHD) and dyslexia. I asked Nicola Whiting MBE, co-owner of Titania Group and NeuroCyber board member,  why neurodiversity matters in cybersecurity and how businesses can be more inclusive and supportive of neurodivergent employees. Gemma: Why is neurodiversity important? Nicola: Neurodiversity – where you have many different thinking styles and perspectives – increases the range of ideas in a business, which means competitive advantage in innovation and resilience. It's the opposite of groupthink – when everyone has similar ideas, so businesses stagnate and make poor decisions. More personally, being autistic, I'm saddened by how many brilliant neurodivergent people struggle to get jobs in our industry, despite the known skills gap. JPMorgan Chase reported in 2021 that neurodivergent employees in certain tech roles may be up to 140 percent more productive than neurotypical colleagues. However, businesses still struggle to build inclusive practices that let all neurotypes thrive. I want to help change that. You're on NeuroCyber's advisory board. What are its aims? NeuroCyber's founder and CEO, Mike Spain, has a neurodivergent son. He saw too few opportunities for neurodivergent people in cybersecurity and wanted to change that. NeuroCyber believes in inclusion at every level – over half the board are neurodivergent. We're driven to improve career outcomes for neurodivergent colleagues, enriching the sector and reducing the UK's cyber skills gap. Why does the cybersecurity industry especially benefit from neurodiversity? In cybersecurity, everything we do is either innovation – creating new things – or resilience against attack and business threat. Neurodiversity is essential for both. For example, if you follow the principle 'to defeat an attacker, you must be able to think like an attacker,' you need a variety of neurotypes because attackers are similarly varied. What about in leadership? Should boards and C-suites consider neurodiversity? Absolutely. Boards should be especially wary of groupthink. Many innovative, well-known entrepreneurs are neurodivergent, like Richard Branson, who is dyslexic, and Elon Musk, who is autistic. There are also many neurodivergent industry leaders who don't disclose the fact because they fear stigma. Which cyber organizations are 'doing it right' with neurodiversity? One organization I admire is Genius Within, founded by Dr. Nancy Doyle. They believe in creating inclusive workplaces, allowing neurodivergent people to thrive and maximize their talents and strengths. What's your advice for companies that want to become more diverse and inclusive of neurodiversity? Follow the principle of 'nothing about us without us' (NAUWU.) Teams that can drive their processes and practices are more engaged and have better outcomes. You should also acknowledge that people have unconscious bias that draws them to prefer working with people that look and think like themselves. You can see it in the questions we prioritize in recruitment like, "Will this person fit with the team?" rather than, "What new skills and talents will they bring, and how will we support them?" There's plenty of fantastic advice on reducing bias in hiring and retaining team members, much of which is free. Companies needn't look far to learn how to improve their processes, practices and culture for greater diversity and inclusion. What will organizations gain if they take action on neurodiversity? Taking action on neurodiversity can mean benefits in terms of growth, innovation and resilience to risk. You'll also gain the personal benefits of inclusive, welcoming work environments. It always pays to diversify. Opinions reflect those of the expert. Interview has been edited for clarity.
ciso turnover

Keeping your CISO engaged will benefit your business. Here’s how.

  • min read
    • Between stress, overwork and constant new threats, Chief Information Security Officers (CISOs) face countless challenges. And the security of nations, businesses and society relies on their doing everything they can to rise to the challenges. Growing complex threats and the rapid shift to remote work complicate an already expansive role. Today's CISO needs technical skill and the ability to respond fast to reputation-damaging breaches like ransomware attacks. High stress, low retention Many CISOs haven't been in their role long. Research by Cybersecurity Ventures in 2020 found nearly one in four (24 percent) of CISOs in US Fortune 500 companies had been in their job just a year. A further 16 percent had been in post for only two years. There's no single reason CISOs move around more than other C-suite executives, but higher stress probably plays a part. UK domain registry Nominet's 2020 CISO Stress Report found 88 percent – around nine in 10 – CISOs said they were "moderately" or "tremendously" stressed. The same report found average CISO time in post was just two years and two months. Seasoned CISO Matt White, once fashion brand Chanel's Global Head of Information Security Strategy and co-founder of software-as-a-service platform XaaS, thinks CISOs' biggest challenge is lack of understanding from companies and boards. CISOs have an uphill battle – under-resourced with budget and staff while battling red tape and bureaucracy. Relationships make a fulfilling role What can CISOs do to find a role where they feel fulfilled? White suggests considering what a potential employer wants from a CISO. Do they want change or someone to continue the status quo? Although it may be hard to assess before joining, a CISO should investigate how well the organization has established and resourced its cybersecurity. White adds, "It's paramount to understanding the type of company, its level of maturity and how supportive the board may be of changes." If the last CISO left because they didn't have the financial resources or headcount for a good cyber defense strategy, a new CISO should make sure there's since been change. Kaspersky research, in association with Longitude, a Financial Times company, found a closer relationship between the C-suite and cybersecurity teams leads to better security outcomes. Over a quarter (26 percent) of survey respondents said they believed "strong integration between the C-suite and cybersecurity teams will be very important in the next two years." This group also reported they were better prepared to deal with the impact of cyberattacks. It's important senior managers get involved in elements of cybersecurity. If CISOs foster strong relationships with C-suite colleagues, they can help those executives better understand challenges facing IT security. Continuous skill development With new threats and cyber challenges cropping up daily, CISOs must keep their skills and technical knowledge up-to-date. But their role also demands a range of 'soft skills.' "CISOs, like all C-suite roles, need continuous development, not just with technical skills," says Naveen Vasudeva, Founder and CEO of United Arab Emirates-based CyberTree Paradox, a cybersecurity firm focused on small-to-medium enterprises. "The CISO must be a diplomat, skilled in communicating technical things simply, so others can understand and take action." To thrive in their career and ensure a long tenure at companies they enjoy working for, CISOs should build their skill base. This will mean they're as prepared as possible for challenges that come their way. But if a CISO finds they're completely exhausted and can't perform their job because of lack of company support, the best option may be to seek greener pastures. Strong teams are everything C-suite executives have a vital role in improving CISO working conditions and retention. Not all C-suite members can gain a comprehensive understanding of cybersecurity. Those who do develop that understanding can show inclusive leadership and better support the CISO. A CISO is only as effective as the team they lead. Highly skilled cyber professionals are in hot demand, hard to retain in a competitive market. A Cybersecurity Ventures 2020 study found unfilled cybersecurity jobs grew 350 percent in the eight years to 2021. A CISO may enter a business and find their staff don't have the right skills, making it hard to succeed in their role. Vasudeva thinks selecting the right team is the difference between success and failure. "You can't do it all, and you shouldn't. Pick skills in your team you can rely on and help them develop their next moves, so you can develop yours. It's about leadership, not management – there's a massive difference." Short tenure hurts CISOs and companies, so everyone involved should address the issue. Kaspersky's 2020 global business survey backs this up, with 38 percent of respondents saying lack of consistent management in IT security is a challenge. Being a CISO for just a year or two isn't enough time to make a real difference or embark on transformational projects, let alone change corporate culture. There is no one way a CISO can fully protect themselves from short tenure, but if they focus on enhancing their skills, build relationships with executives and create a strong team, they will likely find themselves in a strong position. C-suite colleagues have an important role to play in retaining CISOs too – raise your cybersecurity understanding so your CISO can rely on your support.
Designing professional development for Millennials and Gen Zers

For Millennials and Gen Z, today’s professional development needs work

  • min read
    • The generations we call Millennials (born 1981 to 1996) and Gen Z (born 1997 to 2012) now make up most of the global workforce. But despite their numbers, today's workplace may not meet their needs, because they're quitting jobs and hopping between positions in growing numbers. Those businesses that examine how they're retaining, developing and supporting these employees will have a chance to get ahead of their competition. There are signs information overload and mental fatigue are making us all gravitate to short-form content, but Millennials and Gen Z express this preference more strongly – they seem to learn, think and communicate differently from their predecessors. If companies want to boost their performance, organizational resilience and enterprise capabilities, they should redesign their professional development programs to engage these audiences better. Where professional learning is going wrong As a futurist keynote speaker and workshop presenter, I train thousands of professionals on how to adapt to industry change and emerging technologies. I need to bring audiences up to speed and inspire enthusiasm within minutes. But I find IT learning and professional development methods are still tied up in rigorous training programs and demanding certifications that take weeks or months to unpack. In the age of Zoom fatigue, things are going in the wrong direction. I've seen a steady increase in the average length of training I'm asked to give, from under an hour to 90−180 minutes. "Today's IT and security pros need to get up to speed on a rising array of breaking trends, technologies and topics in less time than ever," David Thomas, executive director of online programming at University of Denver, told me. "At the same time, they're pulled in more directions and their concentration is becoming more divided." Microlearning as an addition to traditional learning Experts suggest offering a broader range of learning approaches and educational solutions can help fill the gaps around extensive teaching and training programs. Microlearning especially is gaining ground. This rapid-fire approach to learning means breaking content into shorter, more approachable chunks. It helps promote interest in new topics and gets learners up to speed faster. In a 2018 paper, researchers Ján Skalka and Martin Drlík reported that microlearning, in tandem with more comprehensive training methods like coursework and certification programs, helps offset the impact of decreasing attention. It gives a speedy onramp for tech-related topics, reducing the learning curve, driving interest and boosting learning. Tatyana Shumaylova, Senior Product Marketing Manager at Kaspersky says get-to-the-point, bite-sized learning is central to their cyber education program Automated Security Awareness Platform (ASAP). "We understand that maximum engagement is key to learning, so we put that at the heart of our educational approach. For Millennials and Gen Z in particular, the 'old ways' are ineffective, so we trimmed the fat, banished waffle and keep our modules sharp, interactive and impactful." Greater loyalty to businesses that value learning Researchers at Florida International University found leaders and employees admit there's an issue with maintaining attention spans. They also found young audiences can maintain intense focus but are easily distracted. The research found these younger professionals are "most engaged when working on projects that are rewarding and impactful" and when they're doing "meaningful work and being challenged." These generations also actively look for jobs with more development opportunities and are more loyal if they receive continuing education. Companies must adapt development and training programs to short attention spans to engage and retain them. A Millennial herself, Taylor Tresatti, head of industry research for BIZDEV: The International Association for Business Development and Strategic Partnerships, told me she'd found learning and experiential opportunities promised but not delivered many times in her career. So she changed job roles and positions to get them: "As an employee, you have to gain working knowledge of new tools, technologies and trends quickly, without active training or certification from your employer. It would be super helpful to have access to faster and easier ways to master new skills." Investing in tech-rich learning experiences In their 2020 paper Educational experiences with Generation Z, three researchers said younger generations motivate companies to "accelerate and improve the teaching and learning process." This means investing in more technology-powered resources for new ways of teaching and learning, and finding more effective ways to capture and hold audiences' attention. Chris Zimmerman, senior analyst with trend forecasters FutureProof Strategies, told me, "There's a time and place for traditional learning methods and deeper dives. But your first goal in an increasingly frenetic business world should be to pique audience interest. That means looking for ways to present learning material that breaks through daily clutter better. It also means finding better ways to package and present material that bestows working knowledge faster." How to make learning more engaging I recently developed a new training method called POP FUTURE – you can download the instruction manual and guide for free. It's a faster, friendlier way to present learning content, putting future trends, new technologies and emerging business topics in a more intuitive and welcoming context that audiences of more backgrounds and skill levels can understand. My methods include reducing training manuals, workplace guides and reports to quick-hit videos, animated explainers or brief charts, illustrations and infographics. Effective teaching can also include games, exercises and simulations based on real-world challenges, like role-playing strategies for addressing network hacks or data breaches. I also recommend using animated GIFs, eye-catching explainers and graphs, and other social media-friendly content to make simple, understandable visual representations of complex subjects. Developing tomorrow's leaders Millennials and Gen Zers are quick learners, hungry for insight. In a world of shrinking employment tenures, they weigh learning and development opportunities highly when considering jobs. When unforeseen challenges emerge, these audiences won't have the time for traditional learning programs or in-depth curriculums. Supplementing your learning and development regimen with more short-form and microlearning-based content will give your workforce access to more approachable, on-demand learning and speak to more knowledge-hungry employees.
engaging women

Infographic: Why women leave tech careers, and what to do about it

  • min read
    • In tech, there's much talk of what we can do to recruit more women. But we rarely talk about that even bigger problem: Once we recruit women into tech roles, they're more likely to leave the career than men. The good news is, leaders can do a lot to change that. How leaders can help more women (and men) stay engaged at work When it comes to retaining more women, the changes you make will likely benefit all staff. Work on these six areas to help keep everyone in your team engaged. 1.    Get better at onboarding Karen Holtzblatt of WITOps says, "50 percent of women are not clear about what to do to be successful. All new hires need to develop strong connections and knowledge and skill to succeed. Use our Team Onboarding Checklist to onboard right." 2.    Encourage valuing and belonging "Women need to feel belonging and value in their team," says Karen Holtzblatt. WITOps have engaging, practical activities to foster more supportive workplace behaviors. 3.    Use tools to reduce bias "Map the full employee experience and identify where bias influences career paths. Use tools and processes that mitigate human and automated biases," says Dr. Patricia Gestoso, BIOVIA's Head of Scientific Customer Support in Kaspersky's Women in Tech report 2021. 4.    Be all about mentoring Mentoring helps more women rise through the ranks, says global tech leader Margaret Dawson. Leaders should take opportunities to mentor and encourage team members to get a mentor. 5.   Take breaks and switch off 'Always on' work culture is bad for productivity and health, and affects women more because they're more likely to have care responsibilities. Lead by example: Take regular breaks, switch off after hours and encourage all in your team to do the same. 6.    Identify and challenge ways your business centers men Are employee benefits male-coded, like tickets to sporting events? Is competitiveness overly encouraged? Do after-work drinks loom large? Review benefits and offer what more women need, like flexible work and good parental leave. Infographic references 1 Accenture Resetting Tech Culture report 2021 2 Accenture Resetting Tech Culture report 2021 3 Pew Research 4 New study reveals key to the gender gap in C-suite 5 Karen Holtzblatt, WITOps 6 Kaspersky Women in Tech report 2020-21 7 WITOps onboarding research 8 WITOps onboarding checklist 9 Fostering more supportive behaviors 10 Kaspersky Women in Tech report 2020-21 11 Mentoring is hard but rewarding, and it's everyone's job 12 ACCA Global: The always-on culture is bad for productivity and health
career women jobsharing

How job sharing is boosting careers for women in tech

  • min read
    • When Sophie Smallwood returned from parental leave in 2018, she considered job sharing. She was keen to make the most of family life without taking a backwards step in her tech career that featured work with enviable brands like Facebook, eBay and Trip Advisor. But finding both necessary elements – the right job and with the right sharer – proved impossible. "It led to me launching Roleshare because I didn't want to be a statistic and to help other women avoid becoming one too," Sophie says. And the statistics are stark. Research by the Association of British Insurers shows having children means long-term, women earn 20 percent less than men. World Economic Forum (WEF) global shaper Nikita Khandwala says the financial and career impact of having children is one of the biggest reasons behind lack women in senior positions. The part-time penalty The earnings and seniority gap between men and women seems driven by women with children being more likely to work part-time. Khandwala thinks companies like Roleshare, advertising positions supportive of job sharing and helping people find good job-share partners, can help bridge these gaps. WEF in a recent paper even suggested job sharing would help address urgent post-pandemic economic and social challenges like deepening inequalities. Kaspersky's 2021 Women in Technology survey of 13,000 female tech and IT workers in 19 countries found 40 percent feel family pressures have held them back from pursuing career changes since the pandemic. Even more – 44 percent – said men progress faster than women in their organization. Beyond part-time challenges and limits Ellen Wilson and Helena Zaum shared an executive role at Microsoft for four years. They found job sharing a more appealing and effective way to maintain seniority and career momentum after having children. Keen to balance work and family but told her role couldn't be part-time, Wilson, her manager and director wrote a business case for a job share involving each partner working three days a week. When the business advertised the position, Zaum was the successful candidate, bringing new and useful experience to the role. The director who approved their job share has since set up a new unit and advertises all roles as possible job shares. Zaum shared similar motivations. She'd gone part-time after parental leave and reported challenges like a stop-start career, working on non-work days and a feeling of treading water. "Job sharing has been invaluable. It's let me keep my hand in. I think it's a good way of keeping women in the workplace. "We have been a good example of how job sharing can work. People sidle up to me in the corridor wanting to know more about how we set it up. My initial experience of going part-time wasn't easy as there wasn't so much precedent in the business then, but Microsoft has since proven itself a flexible employer and I feel great loyalty." How to run a successful job share Wilson and Zaum agree their job share "worked brilliantly" as they brought different skills and experience, complementary personalities and eagerness to communicate. Zaum points to the "peer mentorship" she and Wilson established in their partnership, which was so successful they both eventually went four days a week. It let them develop their own scopes so their positions became standalone, showing how job sharing can improve both career progression for women and how much the company gets out of a role. Not just helping working mothers Job sharing isn't just for women with children but anyone wanting a different work-life balance. Nicola Johnson-Marshall is in a job share leading communications for banking software standards leaders Open Banking Implementation Entity. She works three days a week and runs a coaching consultancy the rest of the time. And more men are taking up flexible working. Parenting website DaddiLife's 2020 survey found 32 percent wanted more quality time with family. Flexible jobs website Find Your Flex says half its users are men. Roleshare highlights how Brendan Clark previously shared his iSupply CEO position because he wanted more quality downtime. Sam White shared group sustainability and policy director role at Aviva and cites as advantages, prioritizing family and having a more equal marriage. Zaum's husband shares his Pro-Vice Chancellor for Research and Innovation role at Reading University. Why companies should support job-shares While 50 percent of Fortune 100's Best Companies to Work For offer job sharing, up 15 percent on the previous year, reported numbers of people job-sharing are low. Statista figures show 123,000 UK employees on job-share contracts in 2020 down from 185,000 in 2013. Smallwood points out many job share contracts are written as part-time so they may not show up in data. But she and Wilson's experiences show job shares tend to be candidate-driven rather than company-initiated. Zaum thinks managers must be better equipped to enable job sharing in their teams. Roleshare provides a job-share support toolkit for companies, including guides and plans. Smallwood says managers should ask for a joint vision and plan from a job share partnership to ensure they're on the same page practically and values-wise. Smallwood also advises companies to see beyond headcount and budget. A job share may be 1.2 headcount but gives twice the value in experience. Smallwood reports many more job-share advantages for companies. "You get more diversity of thought in a role. You have business continuity. Even if one person leaves the company, you still have the skills from the other. You can bet they'll want the best possible talent to join the team." Zaum and Wilson hope job sharing gets more widely adopted to show how it can be a gender equalizer. "The tech sector is still struggling to have more women in senior positions and companies realize they must be more flexible," says Wilson. What if your tech firm could retain more of its best people? What if it had more diverse perspectives in senior management and increased productivity at every level? Supporting job sharing arrangements can boost the pillars of success by giving you more employee energy in each role. It makes sense for leaders to fly the flag for job sharing in their business.
quantum computing talent

How business could leap the quantum computing skills gap

  • min read
    • Chiswick Health Centre is a large brutalist building in London, UK. Along its snaking concrete entrance ramp, masked people form a socially distanced line. Inside, the open-plan waiting room has neat rows of prefabricated cubicles, and a COVID-19 vaccination nurse is doing his rounds. New drugs and latest findings in the life sciences have never been more important. Innovative techniques to help develop and distribute vaccines have been delivered in double-quick time. And if there are the people to do it, quantum computing could make the process even faster. Where are the quantum computing skills gaps? Although the latest quantum hardware, pioneered by the likes of IBM and Google, has a way to go, in a decade or two, we could even see the 'holy grail:' a universal quantum computer. Ilyas Khan, Founder of enterprise quantum solutions developers Cambridge Quantum Computing, says, "There are two clear sectors in quantum computing. First, the hardware and second, the software and algorithm discovery. There are severe skill shortages in software and algorithm discovery. On the hardware side, the issue is less pressing, but the engineering problem that must be solved is, of course, very hard." Fast growth in the quantum computing market Tech industry insights firm ReportLinker forecasts the quantum market will grow from 472 million to 1.7 billion US dollars between 2021 and 2026. And governments are backing it by investing in education and training. In 2018 US Congress passed the National Quantum Initiative Act (NQIA,) investing more than 1.2 billion US dollars in quantum research and development. The European Union launched its quantum computing flagship around the same time, with an expected budget of 1 billion Euro. China, Australia, Singapore and others are starting their own quantum initiatives. But what's all this got to do with developing and distributing medicines? Drug discovery leading the quantum market The field of medicine and biosciences searching for promising new medicines is called drug discovery. Here, the value of quantum algorithms is already evident. A 2020 poll of life sciences organizations showed almost a third (31 percent) were starting to look at how they could use quantum computing. A further 39 percent said they have quantum computing "on their radar" for 2021. Khan of Cambridge Quantum Computing says things like drug discovery can take many years using the most powerful classical computers. Although quantum computing is still early stage, "it's close to starting to match classical timescales," making it worthy of investment. Pharmaceutical companies are keen to get ahead in quantum. This January, drug discovery firm Boehringer Ingelheim achieved a first in its industry, announcing it was joining forces with Google in quantum computing. In a statement, the company said it would "invest significantly" in the coming years to realize the full potential of the technology. Boehringer Ingelheim has already set up a dedicated quantum lab, hiring "outstanding experts in the field of quantum computing from academia, industry and quantum providers." Talent is key: The poll of life science organizations previously mentioned found 28 percent thought missing skills were a potential barrier to progress. Specialist skills needed for a challenging technology Vincent Yam, Co-founder of AI and quantum computing recruitment agency Tekna Search, explains how niche quantum computing skills are compared with regular software development. "Most people have a Ph.D. in something quantum-related and a physics background, either at undergraduate or Master's level. Even then, two say, superconductivity specialists may have very different skills." Khan says, "Quantum information theorists tend to have physics, maths and computer science backgrounds. A small but growing number have also done graduate or postgraduate quantum information theory." Anticipating quantum skills shortages, investment bank JP Morgan started an internship program for quantum talent in 2020 for Master's or Ph.D. students. Universities are stepping up their programs too. Renowned institutions like the UK's University College London (UCL) and Duke University in the US have launched a Master's degree in quantum technology. Khan thinks there's still not enough investment in education. "The range of quantum computing graduate and postgraduate degree courses must increase substantially." Practical internships can nurture the talent pipeline While true quantum computing is some way off, quantum developments are coming thick and fast. These will impact many businesses in the not-too-distant future. The skills are so specialized and sophisticated that governments are putting their weight behind developing the best talent, and even then, education is falling short. Yam of Tekna Search says he keeps seeing the same top 10 global institutions in his recruitment efforts. This shows how small the pool is and suggests businesses should focus on getting talent early from best-in-class quantum research universities. Tech giant IBM is working to secure the best people early with an initiative aimed at high school students. Quantum computing could help tackle society's biggest problems. Its computational power could hasten our way out of the next pandemic, but it will need the best minds. Companies must think today about who those minds should be, and how to hire and develop them.
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Secure Futures magazine is your go-to business guide for opinions, trends and insight into the world of technology and cybersecurity. We help your business to bring on the future. Brought to you by Kaspersky, the global cybersecurity experts.

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