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cyber future interview

How business can use cyber futurism to see what comes next

  • min read
    • With new technologies like the metaverse arriving regularly, how can business leaders and cybersecurity professionals know what new threats to expect? Futurism – analyzing future scenarios to inform today's decision-making – is one way. Victoria Baines is professor of information technology at UK's Gresham College and a former Facebook executive and Europol officer. She uses future scenarios to understand technology today and how we should prepare for threats to come. We chat about what these scenarios reveal about our world today, what might happen with new technologies like the metaverse and what business can do to keep users safe. Gemma: What does it mean to explore the future of cybersecurity through scenarios? Victoria: Scenarios are not predictions, but if you do them right, they tell you as much about your situation now as what might happen in future. It's not just threats – it's how the world's changed, and what the tipping points may be. The pandemic was a tipping point for remote and hybrid working, but many find hybrid work just means doing all the things, all the time – the expectation they'll be available constantly for online and physical meetings. We'd been working up to that for a long time. Reliance on email was a compelling signal we needed to find something better, quieter, with less churn. I think we'll see something like that with the metaverse. We've now got the ultimate business case for it because Zoom and Teams aren't enough to feel like we're really working with people – we're still just on a call. Futures methodology is as much about exploring our present and spotting things in the past. What have you found out about the metaverse through your cyber futures work? Although there's hype and uncertainty around the metaverse, we have certainties about how it will develop. For example, Apple will probably bring out, or at least announce, a mixed-reality headset next year. However expensive, people want to use whatever Apple brings out. So we'll see people wanting Apple's mixed-reality headset in a way they haven't wanted other virtual reality (VR) headsets like Hololens or Oculus. This will significantly speed up metaverse adoption. The metaverse is less of a tipping point and more of an evolution. Roblox, Fortnight and Second Life are already metaverses. They use the feeling of presence and co-presence, and there's old research on this – academics like Mel Slater and Ralph Schroder showed us that being together virtually is emotional – it brings about positive reinforcement. We'll need AI-powered synthetic individuals to bump into in online social spaces because we need to feel like we're interacting with people – shaking hands, having sex and so on. We'll probably need 6G to power and connect all that technology, particularly if we want to use it when out and about. What security implications have you identified in the metaverse? Nothing's 100 percent secure – we must assume there'll be technical and human vulnerabilities in every aspect of VR, augmented reality (AR) and other metaverse-enabling technologies. In these scenarios, we look at all those vulnerabilities. We have signals already, like the panic around 'zoombombing' – hackers interrupting video conferencing with obscene and violent material. It happened because people shared their passwords on the open internet. We needn't panic – basic security measures would deal with it. But it shows that exploitation and infiltration will also play out in VR and AR. Are there new cyberthreats for the metaverse and related immersive technologies, or is it the same threats in new spaces and technologies? Much of it comes back to basic digital hygiene like patching, updating, and installing antivirus software. Basic 'handwashing' can do much to prevent ransomware infections. In that way, the new stuff isn't new, but we haven't given it enough attention. We've viewed online harm as less impactful – as it's not physical abuse, we treat it less seriously. With metaverse technologies, you can physically sense resistance and impact, which means opportunities for physical assault. That has an operational impact for information security and cybersecurity. What implications do these threats have for cybersecurity leaders today? Technical information and security aspects become more important in addressing psychological and physical harms in these connected spaces. Pacemaker interference with medical internet of things (IoT) signals that. We already have people walking around with internet-connected medical devices like defibrillators, insulin pumps and continuous glucose monitors. If those don't function properly, and if somebody dies, the question of responsibility arises. If it hasn't already happened, Chief Information Security Officers will be asked, 'What did the data say about any interference with that pacemaker? Was the firmware up to date?' We can see something similar playing out in the metaverse. Everyone will say it's someone else's responsibility – those who make the hardware will say it's the experience developer's responsibility, they'll say it's the user's responsibility, and so on. People used to thinking only about data security and network security must now consider users' physical safety.
cross cloud world

With complex data storage now the norm, how can business stay secure?

  • min read
    • While firms in every line of business are planning increased cloud use, defending against the increased range of digital dangers needn't be time-consuming or expensive, even in a multicloud world. Almost nine in ten companies use multicloud – multiple cloud storage and processing providers – to power IT and store business-critical information. A whopping 80 percent use both public and private cloud. While these complex storage setups bring advantages, they make life harder for IT professionals. Recent Kaspersky research found IT complexity is becoming a top challenge for businesses, particularly securing these networked environments. How can leaders make sure it's all secure and manageable? Defending growing data worlds The number of employee and customer digital touchpoints that must be secured in the average enterprise is ballooning. Networks are getting more complex and the amount of data gathered skyrocketing. That data can be enormously valuable – if it doesn't get lost completely in the crowd of, well, more data. Meanwhile, high-severity cybersecurity incidents grew by half in just a year. Hackers keep finding new ways to breach defenses. "Cloud and online IT complexity expand each year as the magnitude of cyberthreats grow," Tim Rosato, head of trend forecasting firm Silver Lion Group, told me in a phone interview. "User accounts, information and logins are also traveling across more cloud networks, apps and virtual desktop environments." New solutions for multicloud enterprise This growing complexity has sent many companies the way of investing in automated endpoint detection and response (EDR) platforms. These proactively scan for and eliminate threats. They're also implementing more specialist security products for hybrid cloud with controls that let you centralize security. It's all about greater network visibility and faster threat response across online workloads, software development and third-party apps. "We live in a multicloud environment. Our research shows malicious actors can take advantage of any unprotected cloud, gaining unauthorized access to the whole infrastructure. New solutions can help protect assets and remediate different kinds of attacks", says Marc Rivero, senior security researcher at Kaspersky's Global Research and Analysis Team (GReAT.) New digital identity management tools also help identify and authenticate users as they travel across apps, networks and cloud providers. You'll also want to routinely scan code and applications, networked systems and connected devices for potential points of compromise, closing loopholes before they get used. Simple actions can also lower odds of compromise further, like adopting zero-trust security and multi-factor authentication. And you can't go past promoting security awareness regularly among staff, with training every three to six months. Back up data offline every 24 hours and test security teams' reaction times using exercises based on real-world cyber incidents. Data-mapping tools that track how information flows across your business, and which users have or control access to this data, can also strengthen your cloud defenses. They help you classify and cordon off data by sensitivity level, which may also be useful in regulatory compliance. Many clouds certainly don't make light work, but the growth of multicloud and hybrid cloud is here to stay. For enterprises, the challenge is making sure their security is up to scratch for this complex environment. The increasing adoption of solutions that use automation and AI, and those designed for convoluted cloud settings, show many are taking heed. But no matter how many clouds or endpoints, remember your people must be the heart of your cybersecurity strategy.
threats outer space

How criminals could use space junk to attack any business

  • min read
    • A powerful way cybercriminals can cause catastrophic damage on Earth is to attack in space. It may sound like science fiction, but now we all rely on space infrastructure to do business, any organization could be affected. Space enthusiast and Distinguished Chair of the cybersecurity program at Middle East Institute Chris Kubecka explains a little-known space disaster scenario we should be more aware of in Tomorrow Unlocked's video Threats in Outer Space. Smash-ups in space Although space exploration has brought many world-changing advances, it's left orbit like many places on Earth – littered. From obsolete satellites to rocket parts and chips of paint, space junk circles the Earth at high speeds, threatening to collide with useful things, like working satellites and the International Space Station. Collisions could be deadly or cause irreparable damage to expensive equipment. Any smash-up creates more space junk, raising the risk to other orbiting objects. For a sense of just how much 'stuff' there is up there, see known space objects tracked in real-time on StuffIn.Space, some known only as 'debris' or 'unknown.' The 'black swan' of space crashes One of the most serious consequences of a space collision is Kessler Syndrome. Kubecka describes it: "A big enough collision would create a chain reaction, causing space junk to smash into each other all over orbit, forming a dust cloud." An accident or deliberate attack could trigger a Kessler Syndrome event. Kubecka explains, "It's now so cheap to build 'attack CubeSats' or even larger satellites. You could cause collisions." She also points to the growing use of Internet of Things (IoT) devices in space tech. "If IoT goes rogue, that's a big problem." As wealthy business people become more visible in space exploration, the potential for huge media attention will attract cybercriminals to attack their space systems and use them to create chaos in space – and so, chaos on Earth. Preventing a 'Kessler' event As well as protecting space systems from cyberattack through the best available methods, like cyber immunity – building systems in a way that makes them almost impossible to compromise – we must take out the space trash. As part of the Securing Space initiative, Kaspersky supports fledgling innovators StartRocket as they develop a new way to remove space debris from orbit – with foam.
Climate change threatens IT infrastructure disruption

How to make IT infrastructure resilient against extreme weather

  • min read
    • Almost nothing in the world will be unaffected by climate change. From more storms and wildfires to rising sea levels, the impact of extreme weather events will only grow. Infrastructure, too, faces tough challenges from sudden and damaging floods, hurricanes and heatwaves. IT networks and systems, and the vital data they hold, may be most at risk. We've already seen what can happen. Wildfires can take out cell towers, preventing those affected from calling for help. Flooding has taken on a UK data center used by a mobile phone network. Businesses that plan to rely on driverless tech should be aware it's not yet working well in severe weather. For enterprises, preparing for the impacts of climate change is no substitute for doing all they can today to reduce emissions and sequester (store) carbon. But business and IT leaders can protect their vital IT infrastructure for more extreme times ahead. Why invest in infrastructure resilience? According to 2018 OECD policy paper, Climate Resilient Infrastructure, if we don't adapt infrastructure, climate change will increase extreme weather infrastructure damage in Europe ten-fold by the end of the century. Bryan Strawser, CEO of experts in crisis management and business continuity Bryghtpath, expects climate change and its associated risks will have a growing impact on IT resilience and business continuity in the coming years. "We'll see impacts from physical risks like flooding and a continued increase in extreme weather events. There will be changes in how we think about using power, water and other natural resources. It will impact large data centers and other technologies that use these resources," Strawser told me. What business leaders should consider When assessing risk from climate change, business leaders must consider a wide range of impacts. There are urgent short-term issues, like intense rainfall and cyclones, and chronic long-term problems like rising sea levels and temperature increases. But with the right partners and resilience plans, business can successfully manage the challenges climate disruption will bring. Dealing with each issue in isolation is unworkable because of the sheer number of events that could pose a threat. Strawser advises that instead, work out a comprehensive IT resilience program aligned with your business continuity plans. "It's critical your C-suite and board have good visibility of the overall resilience program. Align the program with the organization's sustainability strategy and goals to ensure unified effort across the organization," Strawser says. Raising the environmental standard of business While IT infrastructure's contribution to carbon emissions is comparatively small, there is a role for IT managers and leaders in establishing sustainability frameworks internally around things like IT procurement, choosing data centers and adopting other solutions that reduce emissions. Mike Davis, Executive Business Consultant at business and IT consultancy Waterstons, highlights the role of meeting international standards. "ICT managers should encourage and take part in organizational compliance with standards like ISO 14001, which covers practical tools to manage environmental responsibilities, and ISO 50001, for energy management." He adds, "[Companies should] consider supporting change to their organization's fundamental stakeholder value proposition by seeking B Corp membership or something similar." B Corporations are certified as meeting high standards of social and environmental performance, accountability and transparency. IT climate risk is risk on a new scale No two organizations will take the same approach to securing their IT infrastructure, as the exact climate change resilience strategies are unique to an organization's own risks. For some enterprises, data centers will need extra protection or relocating, while others may need strengthened alternative communication lines to ensure backup is available in areas prone to weather disruption. Join forces with others One company may have a limited impact on the global climate, but efforts amplify when organizations work together to build up industry capabilities and technologies. Spending time and money researching new and improved ways to construct IT infrastructure can pay dividends by reducing risk long-term. Luis Neves, CEO of Global Enabling Sustainability Initiative (GeSI,) supporting IT firms to act sustainably, believes we must encourage a new wave of research and development "centered on climate-resilient innovation, aiming to generate energy-efficient gadgets and components fit for forecasted climate circumstances and to promote ICT user and sector adaptation." Neves also thinks, "This could spur new learning processes inside the industry and help it adapt to climate change by increasing flexibility and diversity." Getting fast responses right For businesses that don't set up a clear and comprehensive strategy to address IT resilience issues, unforeseen weather episodes can cause far more damage than for those who create a plan when climate change-driven events strike. Neves says Deutsche Telekom shows how an organization should respond to devastating damage to IT infrastructure. Extensive flooding in Germany in July 2021 destroyed or damaged much IT infrastructure, with around 250,000 people losing mobile network connection. Deutsche Telekom immediately set up a fast reaction team and four-phase plan. First, they created a single point of truth for customer help, then tackled technical and network disaster recovery. Finally, they set up a company-wide emergency team. With catastrophic weather events growing in frequency, business must adapt to a new normal where damage to IT infrastructure is common. Through comprehensive planning, they can be more competitive and ensure the availability of life-saving communication lines. "These effects are already felt and will only worsen," says Neves of GeSI. "Long-term plans that address national priorities for sustainable development and progress toward international commitments will be crucial."
behind screen heathrow airport

Why cybersecurity education is taking off at Heathrow Airport

  • min read
    • You might not think of cybersecurity first when it comes to airport safety, but Jasvinder Pham, Head of Cyber Development and Assurance and Matthew Bourne, Cyber Security Manager, believes it's at the heart of London Heathrow's safety practice. And education is their most important protective gear against cybercriminals that use psychological tricks, also known as social engineering, on their staff. In Tomorrow Unlocked's video Next Departure: Fighting Cybercrime, Pham and Bourne outline how they're helping Heathrow staff see through cybercriminals' mind games. What is social engineering? And Pham says it's a common tactic. "Nine out of ten breaches are done through social engineering. At Heathrow, we tend to get scattergun emails across the whole estate. We call that phishing. They'll ask a user to enter login and password details or click a link." Learning to recognize the mind tricks Where phishing emails are a scattergun approach, the Heathrow cybersecurity team responds with carefully targeted cybersecurity education. They use internal advertising to raise staff awareness of social engineering techniques, then send out their own phishing-style test emails to see who takes the bait. It's part of a wider cybersecurity education program based on identifying those who can benefit most from the learning. Bourne says, "We've turned training courses on their head by asking the questions first. If you answer them all correctly, you don't need the training. If you don't, you can sometimes complete training in less than 10 minutes." Bourne believes cybersecurity training should resemble real-world cyberthreat situations. "We've started using live actors to get a bigger impact and bring it to the context of the airport." Customers are ready for better security Pham says Heathrow wants to be on the cutting edge of security technology, but it's not always easy. "We want to stay one step ahead, but I feel like we're one step behind." But Pham believes one thing on their side is staff and customer readiness to embrace the latest security features. "People use services like WhatsApp and multi-factor authentication in their home. They want more, so we need to make sure we don't miss out."
heathcare emotet

How could hospitals be better protected from cyberattacks?

  • min read
    • "In wartime, a red cross on a hospital's roof protects it from bombing. But in cyberwar, there's no convention to protect hospitals," says Professor Dr. Harald Dormann, Head Emergency Room Physician at Germany's Klinikum Fürth hospital. With thousands of networked computers and medical devices crucial to patient care, Klinikum Fürth's quick thinking turned a malware attack into an unlucky day for cybercriminals. Tomorrow Unlocked's video, Malware: A New Virus in the Hospital, tracks how Klinikum Fürth's actions stopped the ransomware attack in its tracks and likely saved lives. How do cybercriminals use malware against hospitals? The first hint of an attack was when Klinikum Fürth's IT support team started receiving strange emails from users – a hallmark of the dangerously effective malware Emotet. Emotet also uses Wi-Fi networks to spread. If infected, a wirelessly connected device scans nearby networks and infects other devices using a password list. Klinikum Fürth found 65 systems infected with computer viruses and malware. Thanks to acting fast, they isolated the malware before it encrypted data and held it for ransom – usually the Emotet attack's goal. Malware is common. From March to June 2021, Kaspersky software blocked 1.7 billion malware attacks. It's also becoming more dangerous, with cybercriminals using particularly damaging malware like Emotet for fraud and ransomware attacks. The hospital's surgical cyberdefense Professor Dr. Dormann recounts how hospital staff stepped up when they learned of the cyberattack. "When our CEO told us what had happened, some were nervous. Some were pale. But all were motivated to act." First, they began diverting new patients to nearby hospitals. Then they disconnected the hospital from the internet to reduce the risk of infecting other institutions. They put together taskforces of clinicians, administrators and IT staff to analyze the problem. Then, prioritizing the most critical medical devices, they checked for malfunctions. Extra staff were brought in to help switch to paper-based working. How to stop and prevent malware attacks Klinikum Fürth's story offers many lessons. Their fast response shows why organizations should plan what they'll do if attacked. Cybersecurity education can help staff get wiser to threats like Emotet's use of spoofed emails. Strong passwords help defend against malware that uses Wi-Fi networks to spread. Read more about how to prevent and reduce the impact of ransomware attacks.
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About Secure Futures

Secure Futures magazine is your go-to business guide for opinions, trends and insight into the world of technology and cybersecurity. We help your business to bring on the future. Brought to you by Kaspersky, the global cybersecurity experts.

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