Woburn, MA – May 16, 2017 – Kaspersky Lab has now completed the integration and certification of Kaspersky Endpoint Security for Business with ConnectWise Manage for remote monitoring and management (RMM) and ConnectWise Automate for professional service automation (PSA). Kaspersky Lab’s MSP partners can now benefit from a ‘single pane of glass’ for improved visibility and control over the workflow, with simplified management and monitoring via the ConnectWise console, unified administration of customers’ accounts and seamless automated billing and reporting.
With Kaspersky Security Integration Plugin installed, MSP security teams have access to automated security scanning and updates remote client deployment and a centralized security dashboard— making it possible to introduce solutions that meet a customer’s specific requirements and to manage them from a single ConnectWise console.
Automated monitoring ensures that particular tasks are created and assigned to the appropriate person within a team. This significantly reduces the time that MSPs spend on monitoring and increases the number of clients a single engineer can manage. The integration also brings more resource efficiency to customer service. One can assign business impact and ‘event severity’ to tickets to streamline prioritization and time management as well as keep information up-to-date. Automated billing with easy access to Kaspersky Lab’s pricing keeps MSPs’ financial workflow in order, removing human error and time lost performing routine tasks.
"Kaspersky Lab has always prioritized manageability and user experience in all of its security solutions and services, including our MSP offering,” said Vladimir Zapolyansky, head of SMB business at Kaspersky Lab. “Service providers value every customer and cannot allow additional staffing or resource inefficiency to undermine their business growth. That’s why they need ultimate automation tools which we’re excited to provide through our integration with the ConnectWise platform.”
“Cyberthreats are a constant risk in today’s IT ecosystem, and IT service providers who provide around-the-clock security solutions need tools that allow them to efficiently protect their customers’ assets,” said Gavin Gamber, VP Channel & Alliances, ConnectWise. “The integration into ConnectWise Manage & Automate platforms from Kaspersky Lab will benefit both the MSP and its customer and contribute to prevention and protection.”
The Kaspersky Security Integration Plugin that connects Kaspersky Endpoint Security for Business to ConnectWise Manage and ConnectWise Automate is available in the ConnectWise Marketplace.
To learn more about Kaspersky Lab’s MSP Partner Program please visit our website.
About Kaspersky Lab
Kaspersky Lab is a global cybersecurity company celebrating its 20 year anniversary in 2017. Kaspersky Lab’s deep threat intelligence and security expertise is constantly transforming into security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialized security solutions and services to fight sophisticated and evolving digital threats. Over 400 million users are protected by Kaspersky Lab technologies and we help 270,000 corporate clients protect what matters most to them. Learn more at www.kaspersky.com.
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