The company’s Support and Services team achieves fourth consecutive recognition as ‘Customer Service Department of the Year’
Woburn, MA – May 27– Kaspersky North America achieved a Silver Stevie® Award in the ‘Customer Service Department of the Year’ category in the 14th annual Stevie Awards for Sales & Customer Service. This is the company’s fourth consecutive win for the Support and Services department.
The company’s award-winning Support and Services team includes highly specialized technical engineers who provide customers with personalized service offerings. The wide range of services, including in-depth deployment assistance, hands-on trainings, and proactive communications, ensure an exceptional customer journey and performance of Kaspersky cybersecurity technology.
“The team works tirelessly to deliver the very best customer experience, and this award is a true testament toward achieving that goal,” said Anthony Bellia vice president, support and services, Kaspersky North America. “We pride ourselves in never settling for the status quo, and we continuously explore ways to enhance users’ relationships with our support channels. From improving the overall quality of support we provide, to expanding the skill set of our support technicians, we’re committed to bringing the upmost value to our customers.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.
“Stevie Award winners from around the world should be very proud of their achievements,” said Michael Gallagher, Stevie Awards executive chairman. “The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition,”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About Kaspersky
Kaspersky is a global cybersecurity company founded in 1997. Kaspersky’s deep threat intelligence and security expertise is constantly transforming into innovative security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialized security solutions and services to fight sophisticated and evolving digital threats. Over 400 million users are protected by Kaspersky technologies and we help 270,000 corporate clients protect what matters most to them. Learn more at usa.kaspersky.com.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.
Media Contact:
Gayle Landry
Gayle.Landry@Kaspersky.com
781-503-1874
