Woburn, MA – April 22, 2020 – The latest Kasperskyreport, “Taking care of corporate security and employee privacy: why cyber-protection is vital for both businesses and their staff,” highlights the ‘human side’ of cybersecurity incidents by examining the discomfort and losses employees face following corporate breaches. According to the report, 30% of employees who are involved in the aftermath of an incident missed an important personal event, had to work over night (32%) or suffered additional stressors (33%). A quarter of respondents even had to cancel vacations (27%).
Work-related stress encroaches on personnel work-life balance, efficiency and motivation, with 76% of employees feeling it impacts personal relationships, and 16% reporting they even quit their current job because of it. Stress levels must be considered, especially now when so many employees are working from home and struggling to maintain a productive working routine. For businesses, stress can create an overall decrease in employee efficiency, affecting business performance and ultimately leading to direct financial losses.
As Kaspersky’s report has revealed, cybersecurity incidents may contribute to a negative work experience. In fact, this has already happened in around half of SMBs (48%) and enterprises (53%) that experienced at least one data breach last year. The chart below reveals the personal consequences that IT and IT security managers face following a data breach. Stress is again the most likely ramification: a third (33%) of administrators fell into much more stress than they would usually, regardless of the size and IT maturity of the company.
If a data breach occurs, IT and IT security teams have to investigate the incident, make the necessary updates, fix the system and take measures to prevent an attack being repeated. As a result, a third of managers worked over night or had to incur overtime at work (33% for SMBs and 32% for enterprises). This can also result in other tasks and deadlines being pushed back in more than a quarter of both SMBs (27%) and enterprises (26%).
“When talking about corporate cybersecurity incidents, we often focus on the effect it has on business like financial loss, customer trust and other corporate consequences, but there is another aspect to consider such as how employees deal with such cases,” comments Alena Reva, vice president of human resources Americas at Kaspersky. “It’s needless to say that additional stress at work or a disrupted work-life balance affects employee’s productivity and, even more critically, their mental and physical health. This shouldn’t be underestimated as these factors can affect business if staff members share their negative feelings outside the organization, impairing its reputation and brand as an employer. This can be especially critical for businesses that recently experienced data breach as its wider reputation is already under attack.”
The following steps can help organizations keep the impact of a breach on staff to a minimum:
For more information, please visit the official Kaspersky report.
To learn more about how Kaspersky products can minimize the risk of a data breach, visit the Kaspersky Endpoint Security Cloud product page.
Kaspersky is a global cybersecurity company founded in 1997. Kaspersky’s deep threat intelligence and security expertise is constantly transforming into innovative security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialized security solutions and services to fight sophisticated and evolving digital threats. Over 400 million users are protected by Kaspersky technologies and we help 270,000 corporate clients protect what matters most to them. Learn more at usa.kaspersky.com.