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Kaspersky Technical Support and Knowledge Base: Americas

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Please note that Kaspersky Lab Americas technical support will be closed on Friday, July 3rd to observe Independence Day

During this time, LiveChat and Phone support will not be available. Submitted web support cases will be responded to upon our return on Monday, July 6th

Kaspersky Lab wishes you and your families a safe and happy holiday.

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First Name *
Last Name *
Company *
Zip Code *
Phone *
Email Address * (Used to Purchase)
Confirm Email * (Same as Above)
Software Product* [?]
To find the name of your Kaspersky software installation: Hover your mouse over the K icon on the system tray or double left click the icon open and read the product name in the blue bar at the top of the box. [Close this box]
Software Version* [?]
To find the full version number of your software installation: In version 6 workstation and fileserver products click once on the Kaspersky K icon in the right side of the taskbar. Click once on Service and look under Product Info. In version 5 workstation products click once on the Kaspersky K icon in the right side of the taskbar. Click once on the Support Tab and look under Product Info. In other product the version is usually listed in the Help and about menu. [Close this box]
Operating System*
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Trial or Licensed *
Please Specify Order Number
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Type of Problem *
Detailed Problem Description * Please choose your problem description carefully. Failure to do so will delay resolution.
Attach Files: Click "Browse" to locate the file on your computer. This form only accepts Word documents along with, pdf, tiff, jpg, gif, and bmp file types.	Add another file Add another file Add another file Add another file
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