Welcome to Kaspersky Lab's dedicated support site. On this site you will find everything needed to service your customers using Kaspersky Lab's tools and utilities.
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Kaspersky Virus Removal Tool
Cures computers infected with viruses and other malware.
System Information Utility
Get a snapshot of your customer’s system. Find out what hardware, operating system, device drivers and applications are running on a system. Upload your “get system info report file” to assist us in helping you troubleshoot your issue:
Designed to scan and disinfect x86 and x64-compatible computers that have been infected. The application should be used when the infection is so severe that it is impossible to disinfect the computer using anti-virus applications or malware removal utilities (such as Kaspersky Virus Removal Tool) that are running under the operating system.
Kaspersky Product Removal Tool
Removal utility that enables complete uninstall of the following products: Kaspersky Total Security, Kaspersky Anti-Virus (all versions), Kaspersky Internet Security (all versions) and AVP Tool driver.
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See Most Recently Disarmed Viruses