Geek Squad’s Subscription Software Program

System Requirements

For all devices

Windows®-based desktops and laptops

  • 1020 MB free space on the hard drive
  • Microsoft® Internet Explorer® 81 or higher
  • Microsoft .NET Framework 4 or higher
  • Microsoft Windows 102 Home / Pro / Enterprise3
  • Microsoft Windows 8 & 8.1 / Pro / Enterprise4 / 8.1 update3
  • Microsoft Windows 7 Starter / Home Basic / Home Premium / Professional / Ultimate — SP1 or higher3
  • Microsoft Windows Vista® Home Basic / Home Premium / Business4 / Enterprise4 / Ultimate — SP15 or higher3
  • Microsoft Windows XP Home4 / Professional (32-bit) SP3 or higher / Professional (64-bit3) SP2 or higher6
    • Processor: 1 GHz or higher
    • Memory (RAM): 1 GB (32-bit) or 2 GB (64-bit)

Windows-based tablets (system with an Intel® processor)4

  • Microsoft Windows 102 Home / Pro / Enterprise3
  • Microsoft Windows 8 & 8.1 / Pro (64-bit3)
  • Minimum screen resolution: 1024x600

Mac desktops and laptops

  • 770 MB free space on the hard drive to download & install the application (depending on antivirus database size)
  • Memory (RAM): 1 GB
  • macOS 10.9 – 10.12

Android smartphones and tablets7

  • Android™ 4.0 – 7.0
  • Minimum screen resolution: 320x480

iPhone and iPad8

  • iOS® 8.0 or higher

Windows Phone®9

  • Windows Phone 8
  • Please note we do not support the beta versions/previews of new operating systems. Only final, officially released operating systems are supported by the product.
  • 1 If you’re using Microsoft Internet Explorer 8, we cannot guarantee that the My Kaspersky portal, security management and Kaspersky Safe Kids service functions will operate correctly.
  • 2 If you’re using Windows 10, currently the following product functionality might be limited and partially unavailable: System Watcher, System memory scan, Self-Defense, Application Control, Safe Money3. To ensure continued compatibility with Windows 10, please download & install all available patches for your Kaspersky Lab security software. Product is not intended to operate on Windows 10 Mobile editions. For full details on the limitations, please visit http://support.kaspersky.com/12872.
  • 3 Some product features may not work on 64-bit operating systems. Please visit https://support.kaspersky.com/13015 to get more details.
  • 4 The Kaspersky Safe Kids service isn't available for this version of OS or these types of devices.
  • 5 To use the Kaspersky Safe Kids service on Microsoft Vista Home Basic / Home Premium / Ultimate, please use Microsoft Vista SP2 or higher.
  • 6 If you’re using Microsoft Windows XP, product is not intended to operate on FAT32 file system. In order to access the full functionality within Kaspersky Password Manager, please use one of the following browsers: Mozilla™ Firefox™ 40 or higher / Google Chrome™ 45 or higher
  • 7 The Kaspersky Internet Security for Android functionality may currently be limited on certain devices. Please visit http://support.kaspersky.com/mobile/kisandroid for more details.
  • 8 Only Kaspersky Password Manager, Kaspersky Safe Kids & Kaspersky Safe Browser are available for these platforms.
  • 9 Only Kaspersky Safe Browser is available for this platform.