Don’t worry, we’re still supporting your existing product

We would love you to switch to the new service line and get all the benefits that we are so excited about, but if you don’t want to do that, no problem!

  • Same award winning malware-beating Kaspersky engine means you’re safe
  • Gorgeous new intuitive interface, making it even easier to use
  • Switch from your existing Kaspersky product to a new solution for FREE!
Compatible with:
Windows®
macOS®
Android™
iOS®

Support and downloads for our legacy products

We’ve got your covered on every device.

Did you know you can switch to our new service for free?

Existing users can get the latest Kaspersky solutions below. The solution you can switch to depends on your current product.
Trusted security for your Windows PC
Multi-device security designed to keep pace with your digital life
Full privacy, security & performance to enhance your online experience

Compare our new protection levels

Explore the security features in each of our solutions below.

How do I download and install the applications?

You download the software straight from our website. Simply complete your purchase and the download links for both Kaspersky Plus and Kaspersky Safe Kids will appear on the order confirmation page. The same download links will also be sent to you in an order confirmation email. Please note, you will need your activation code to use your security applications. This code will be displayed on your order confirmation page, as well as emailed to you.

Can I just keep using my current product?

Yes. Existing users can renew their current product and get our Customer Support, should it be required. However, please note that the product is not available for a purchase from a new account.

Prices

When you subscribe, you pay the offer price for your first term. The offer price is indicated on your offer page and the shopping cart, along with other offer details, such as the number of devices, years within one term and the renewal price, which you will be charged the next and the following terms.

Renewal prices may change. In this case, we’ll let you know via email. Please note, discounts and offers may be available at the time of your next renewal that are not applicable to you.

Recurring payments

Towards the end of each subscription period, you will be charged at the renewal price. We’ll let you know about your upcoming auto-renewal via email. We will attempt to bill you approximately 2 weeks before your subscription period ends to ensure uninterrupted protection. Subscription is automatically renewed at the end of a subscription period, for the subsequent period, until you cancel it.

How to cancel

If you cancel subscription before a renewal payment for next subscription period made during the current subscription period, it will end on the expiration date. You won't be charged for the next periods. You can cancel your subscription through your My Kaspersky account. To cancel:

  • Log in to my.kaspersky.com
  • Go to your subscription page
  • Click Manage Subscription
  • Select Cancel Subscription and follow the steps to get to the payment provider website
  • Click the Cancel button and Сancel subscription in the next step

You can also cancel your subscription by contacting Kaspersky Customer Support.

If you cancel subscription after a renewal payment for the next subscription period made during the current subscription period, the subscription will remain active until the end of the next period. In case you wish to cancel the renewal payment you need to request a refund through Kaspersky Customer Support according to the refund policy.