Kaspersky

What is Auto-Renewal?

When you choose Auto-Renewal, your Kaspersky Lab product is automatically renewed before it’s due to expire. You don’t need to do anything to renew.

Auto-Renewal protects your devices and data continuously, reminds you of your subscription status and saves you time.

How does it work?

  1. You place your order and your subscription is activated at the moment of purchase.
  2. Before your subscription expires, we’ll notify you via email that your Auto-Renewal payment is due. So you’ll know the exact amount and payment date, plus any changes to the original price.
  3. If you decide to proceed with Auto-Renewal, the upcoming fee is taken automatically using your original payment details. In case of payment problems – for example an expired bank card – we’ll send you a link to update your billing information.
  4. You’ll receive an email confirming your renewal has been successful.
  5. If you want to unsubscribe from Auto-Renewal, you can do so at any time. Instructions are attached to your order confirmation email.

How to turn off Auto-Renewal?

Follow the link attached to the renewal reminder or order confirmation email. After you cancel Auto-Renewal, you will receive an email confirming your choice.

If something goes wrong, please check the Customer Support page for information and contacts.