Kaspersky Americas Support and Services

CLOSE
Kaspersky Lab – a leading vendor of security software against malicious and unwanted software, hacker attacks and spam – presents a new service “FastTrack support”. This service provides helpful information how to manage the product for home users, gives answers to FAQ and tips how to fight malicious programs.
Start FastTrack for Kaspersky
Internet Security 2010
Start FastTrack for Kaspersky
Anti-Virus 2010
CLOSE
CLOSE

Kaspersky Support



Concerning Kaspersky Internet Security 2010

If you want to uninstall Kaspersky Internet Security 2010 by any reason, perform the following actions:

  • In order to avoid incorrect uninstallation, exit from the application:
    • Right-click the K icon in the left bottom corner
    • Select Exit

  • Remove the application using Setup Wizard. To do it perform the following:
    • Click Start
    • Click All programs
    • Choose Kaspersky Internet Security 2010
    • Click Modify, Repair or Remove

  • Click the Remove icon in the open dialog window of the Setup Window
  • Celect one remove variant:
    • Complete uninstall - choose this variant if you want to fully remove the application and you are not going to use it in future.
    • Save application objects - choose this variant if you want to update the application version. For it delete old program files and registry entries and then run installation of the new version. The following objects are suggested to be saved:
      • Keep activation data
      • Anti-Spam database (if the Anti-Spam component was deployed and trained while in use)
      • Keep backup and quarantine files (the option is available only if malicious objects were detected and were backed up during previous sessions)
      • Keep protection settings (user settings of the Kaspersky Internet Security components)
      • Keep iSwift and iChecker data (use to accelerate the application work)
  • In the Confirm window confirm or cancel the application uninstallation. Click Remove to continue
  • Wait till program files and registry keys are removed
  • PC should be restarted after removal of Kaspersky Internet Security 2010 to finish the uninstallation process correctly. It is necessary to uninstall the application system drives correctly. You can restart the computer immediately or delay restart and restart the computer manually. Once the computer is restarted, the application is completely uninstalled from your PC.