Support | Welcome New Kaspersky Business Customers
Welcome New Kaspersky Lab Business Customers!
Below you will find the information you need to get started.
Installation Walk Through
#1 Install Your New License KeysSave and extract key files received with you order confirmation to your Kaspersky Security Center. The Kaspersky Security Center can actively manage licenses, so your evaluation keys will be automatically replaced with your fully-licensed keys once the trial period has expired.
Our How To Video will demonstrate the process.
If you're installing the Kaspersky Security Center for the first time, or want more detailed information,
please review our Implementation Guide.#2 Prepare Your Policy SettingsDuring your evaluation you had the opportunity to consider policy options which provide maximum protection and optimal overall performance for the small group of workstations in your environment. Now it is time to plan your policy enforcement for the remaining workstations in your organization. This includes application exceptions, notification settings and how your end-users interact with the Kaspersky Lab products.
Our How To Video will demonstrate the creation of a default policy.
For additional information about policy management, please review our
Security Center Administrative Guide.#3 Schedule Your Update and Scan TasksScheduling Tasks become an important facet of your management. Update and scan tasks are crucial to the overall protection of your environment, but should not come at the expense of the end-users' level of productivity. Identifying non-peak times to run updates and scans will provide the best opportunity for protection and end-user productivity levels to flourish.
Our How To Video will demonstrate the creation of a default task.
For additional information about task management, please review our
Security Center Administrative Guide.
How To Videos
To view videos online on many topics such as deployment or migration, please visit:
- Stay Informed
For Current Training programs, please visit:
http://support.kaspersky.com/learning/programsWe offer certification in our software, please visit:
http://support.kaspersky.com/learning/certificationSee the schedule of upcoming training events here:
http://support.kaspersky.com/learning/scheduleIf you don't have time to attend our ILT based trainings, you can use their simplified online versions here:
- Need More Help?Kaspersky Lab is committed to excellence in customer satisfaction. That's why we've built an industry-leading Business Products Technical Support program based out of our Boston, MA headquarters. As a valued customer, you have free access to support through a number of channels:Knowledge Base (24x7):
http://support.kaspersky.com/#s_tab3Submit and track support tickets (24x7):
http://usa.kaspersky.com/support/companyaccountChat with a support engineer (13x5):
http://usa.kaspersky.com/support/corporate/live-chatTalk to a support engineer:
- Need More Help?