Kaspersky Americas Support and Services

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Kaspersky Lab – a leading vendor of security software against malicious and unwanted software, hacker attacks and spam – presents a new service “FastTrack support”. This service provides helpful information how to manage the product for home users, gives answers to FAQ and tips how to fight malicious programs.
Start FastTrack for Kaspersky
Internet Security 2010
Start FastTrack for Kaspersky
Anti-Virus 2010
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Kaspersky Support



Concerning:
  • Kaspersky Anti-Virus 2009
  • Kaspersky Internet Security 2009
  • In Kaspersky Anti-Virus version 2009 the user can password-protect the application’s settings from changes. If you have forgotten the password, it can even be impossible to manage the settings and functionality of Kaspersky Anti-Virus version 2009. To disable password-protection, do the following: 

    • Download the archive passOFF9.zip 
    • Unpack all files from the archive passOFF9.zip 
    • Restart your computer in Safe mode 
    • From the archive run the file: 
      • x86.reg – if 32bit OS is installed 
      • x64.reg –if 64-bit OS is installed
    • in the Registry Editor window click Yes 

     

    • make sure the information from the registry key has been successfully added to the system registry

     

    • reboot your computer