Technical Excellence

Our Kaspersky Lab Customer Support & Services Team is dedicated to helping drive the success of each of our partners. We’re here to assist you through presales questions, installation, configuration, product training and on-site support to complement your organization’s technical team.

Through our support team we offer expert Technical Support, Virus Lab Support, Partner Training, as well as deployment planning and consulting services to all partners. Kaspersky Lab Support Services also provides a network of online resources and documentation to put Kaspersky products, patches, and the latest security information right at your fingertips.

Packaged Support Services

Whether you customized, customer-specific support and services or regularly scheduled monthly webinar, Kaspersky has the technical support and services to meet your business needs. Highly flexible and responsive, Kaspersky support and services offerings are designed to meet your needs and those of your customers. 24x7 support, modularized training, rapid response services, these are only a few of the ways Kaspersky is behind you and your success!

Kaspersky eLearning Center

The Kaspersky eLearning Center is a centralized online resource center designed to provide you with fast and easy access to a variety of Kaspersky training and education presentation modules. Each module can be accessed, bookmarked and reviewed at your own pace. We want to ensure that you have all of the information you need, when and how you need it.

On-site Deployment Services

Kaspersky Lab is not only committed to ensuring your success, but we are also squarely focused on the success of your customers. Kaspersky On-site Deployment Services are available to provide you with the ‘team strength’ you need to get the job done. Your customers depend on you for a fast and efficient solution implementation and we’re here to help when you need us. Our expert staff is at your service!

Quarterly Webinar Training Series

Keeping you apprised of all of the product and roadmap developments here at Kaspersky Lab is a critical component of our mutual success. We offer these regularly scheduled Webinar Trainings to ensure that you are 100% up-to-speed on what’s happening with Kaspersky.