Welcome to Kaspersky Lab's dedicated support site. On this site you will find everything needed to service your customers using Kaspersky Lab's tools and utilities.
Tools and Utilities
- AVP Tool
Cures computers infected with viruses and other malware. AVPTool 2011 is another name for Kaspersky Virus Removal Tool 2011
- System Information Utility
Get a snapshot of your customer’s system. Find out what hardware, operating system, device drivers and applications are running on a system.
- AVZ Utility
The AVZ Utility diagnoses and finds infections that Kaspersky is not currently detecting, or if Kaspersky is not installed. The utility is built into our 2011 software.
- Kaspersky Product Removal Tool
Removal utility that enables complete uninstall of the following products: Kaspersky PURE, Kaspersky Anti-Virus (all versions), Kaspersky Internet Security (all versions) and AVP Tool driver.
- Rescue Disk
Designed to scan and disinfect x86 and x64-compatible computers that have been infected. The application should be used when the infection is so severe that it is impossible to disinfect the computer using anti-virus applications or malware removal utilities (such as Kaspersky Virus Removal Tool) that are running under the operating system.