There's a television commercial that shows two bank
employees who get excited when they see a regular customer approaching
the bank doors, but then become dejected when she walks past the
A man dressed as Alexander Hamilton steps into the picture to say the customer is taking advantage of the bank's new smartphone app, uses the bank's other online services and doesn't need to come in any more.
A growing number of bank customers are turning to online banking and
mobile banking. According to researchers at Moscow-based security firm
Kaspersky Lab, one in five bank customers are using a mobile device to
store banking information.